Support Team

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Ludlum uses a combination of in-house factory support personnel in conjunction with Ludlum qualified and trained local support resources to maximize system up-time and increase customer satisfaction while minimizing support costs.

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This proven Ludlum support team model provides the customer the best possible experience with Ludlum radiation detection instruments and systems. Ludlum's team approach of factory and local experts maximizes system up-time and customer satisfaction while minimizing support costs. This operational model is especially efficient when 24-hour, 7-day-a-week support is need by the application. Ludlum has successfully implemented this model for supporting the systems on the northern border of the United States.